
Edchart Certified
ITIL SMP
The ITIL Subject matter expert certification is designed as an introduction to ITIL enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.Those who require a basic understanding of the ITIL framework. Those who want to understand how ITIL can be used to enhance IT service management. IT professionals or others working within an organization that has adopted ITIL.
Take professional ITIL Certification Exam Free online framework programs. To get recognized globally do your Edhcart international certification Today
India: |
|
---|---|
Other Countries: |
|
The ITIL Subject matter expert certification is designed as an introduction to ITIL enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.Those who require a basic understanding of the ITIL framework. Those who want to understand how ITIL can be used to enhance IT service management. IT professionals or others working within an organization that has adopted ITIL.
Skills Required
- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
- The guiding principles of ITIL
- The four dimensions of Service Management
- Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
- How ITIL practices described in ITIL will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
Exam Timing: | 60 (Mins) |
---|---|
Pass Per | 60% |
Level | Professional |
Roles | Process Management |
No. of Questions | 30 |
-
Mariana Rodriguez (Colombia)Attended on - 2021-06-04 15:50:23
-
Praveen Barathi (India)Attended on - 2022-03-30 20:34:57
-
Reginald B. Johnson (United States of America(USA))Attended on - 2023-02-05 04:47:10
-
PS Nagachyuth (India)Attended on - 2023-04-04 12:31:02
-
Natan Carlos Silva (Brazil)Attended on - 2023-05-16 19:24:11
-
Alessandra Savarese De Freitas (Brazil)Attended on - 2023-06-07 04:32:47